Customization Policy
At The Mahal, we understand that each individual has unique body measurements and preferences. Therefore, we offer customization services for selected garments to ensure a perfect fit. Please note the following details regarding our customization policy:
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Customization Process:
- To customize a product, click on "Customize Size" on the product page.
- For further assistance, contact us at +612 8107 2887 or customercare@themahalfashions.com.
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Additional Charges and Shipping Costs:
- Customers opting for customization will incur additional charges.
- Shipping costs related to customization are to be borne by the customer.
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Non-Returnable and Non-Refundable:
- All custom-made orders are non-returnable.
- Customized products are non-refundable to ensure fairness in our customization services.
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How to Initiate Customization:
- If you wish to customize an outfit, contact us promptly via phone or email.
- Our team will guide you through the customization process and provide necessary assistance.
We value your desire for personalized garments and are committed to delivering a unique and tailored experience. For any inquiries or to initiate customization, reach out to us at your convenience.
Contact Information:
- Phone: +612 8107 2887
- Email: customercare@themahalfashions.com













